1 Year Warranty
1-Year Warranty Policy
At ZevaLove, we stand behind the quality and craftsmanship of our products. We are proud to offer a 1-Year Warranty on all purchases, giving you peace of mind and confidence in your gift.
What’s Covered
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Manufacturing defects in materials or workmanship.
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Watch movement issues not caused by accidental damage.
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Bracelet or strap defects under normal wear conditions.
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Clasp, case, or dial issues due to manufacturing faults.
What’s Not Covered
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Normal wear and tear (scratches, fading, or minor dents).
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Damage caused by accidents, misuse, or negligence.
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Water damage (if the product is not marked water-resistant).
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Unauthorized repairs or modifications.
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Loss or theft.
How to Claim
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Email us at support@zevalove.com with your order number and a clear description of the issue.
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Include photos or videos showing the defect.
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Our support team will review your claim within 2–3 business days and provide return instructions if applicable.
Warranty Resolution
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If your claim is approved, we will repair or replace your product free of charge.
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In cases where the exact product is unavailable, a similar product of equal value will be provided.
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Shipping fees for returns may apply depending on location.