Privacy policy
Privacy Policy
Last updated: September 22, 2026
This Privacy Policy describes how Zevalove (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zevalove.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services.
When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details, including your name, address, phone number, and email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, security questions, and other information used for account security purposes.
- Customer support information, including information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data").
To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with our Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, which collect payment information such as bank account information, credit or debit card information, and billing address to process payments and fulfill orders.
- Third-party services and advertising partners that may collect information through pixels, web beacons, software development kits, third-party libraries, and cookies when you interact with our Site, emails, Services, or advertisements.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- Providing Products and Services: To process payments, fulfill orders, arrange shipping, provide order notifications, facilitate returns and exchanges, manage accounts, and provide other features related to your purchase.
- Marketing and Advertising: To send marketing, advertising, and promotional communications by email, text message, or other permitted methods, and to show advertisements for our products or services.
- Security and Fraud Prevention: To detect, investigate, prevent, or take action regarding fraudulent, illegal, or malicious activity.
- Customer Support and Service Improvement: To provide customer support, respond to inquiries, improve our Services, and maintain our business relationship with you.
Where applicable, Shopify and other service providers may process your information according to their own privacy policies.
Cookies
Like many websites, we use Cookies on our Site.
Cookies help us operate and improve our Site and Services, remember your actions and preferences, perform analytics, and better understand how visitors interact with our Services.
We may also permit third parties and service providers to use Cookies on our Site to help tailor services, products, and advertising on our Site and other websites.
For information about cookies used by Shopify, please refer to Shopify's cookie information.
Most browsers automatically accept Cookies by default, but you can choose to configure your browser to remove or reject Cookies through your browser controls.
Please note that removing or blocking Cookies may negatively affect your user experience and may cause some features of our Services to function incorrectly or become unavailable.
Global Privacy Control
Our website may recognize the Global Privacy Control (GPC) signal where supported. Where required by applicable law, we will treat a recognized GPC signal as a request to opt out of certain sharing or targeted advertising activities.
Other browser-based "Do Not Track" signals may not be recognized.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate business purposes, and other purposes permitted by applicable law.
These circumstances may include:
- Service providers and vendors who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- Business and marketing partners who assist us with advertising and providing services.
- Third parties when you direct or authorize us to disclose certain information.
- Affiliates or entities within our corporate group, where applicable.
- Business transactions, such as a merger, acquisition, sale of assets, or bankruptcy.
- Legal and regulatory purposes, including responding to subpoenas, warrants, legal requests, or other lawful processes.
- To enforce applicable terms and protect or defend our Services, rights, customers, or others.
We do not use or disclose sensitive personal information for purposes of inferring characteristics about you without your consent where such consent is required by applicable law.
Third Party Websites and Links
Our Site may provide links to websites or online platforms operated by third parties.
If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and terms and conditions.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of information provided by third-party websites or platforms.
Children's Data
Our Services are not intended to be used by children, and we do not knowingly collect personal information from children.
If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below to request that the information be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share" personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or completely impenetrable, and we cannot guarantee absolute security.
The length of time we retain personal information depends on factors such as whether we need the information to maintain an account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Privacy Rights
Depending on where you live and subject to applicable law, you may have some or all of the following rights:
- Right to Access / Know: Request access to personal information we hold about you.
- Right to Delete: Request deletion of personal information we maintain about you.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Portability: Request a copy of certain personal information in a portable format.
- Right to Opt Out: Request to opt out of certain sale, sharing, or targeted advertising activities where applicable.
- Restriction of Processing: Request that we restrict certain processing of personal information.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
- Appeal: Appeal certain decisions regarding privacy requests where applicable.
- Managing Communication Preferences: Opt out of promotional emails by using the unsubscribe option included in those communications.
These rights may vary depending on your location and applicable privacy laws, and they may be subject to certain exceptions.
You may exercise applicable rights by contacting us using the contact information provided below.
We will not discriminate against you for exercising your applicable privacy rights. We may need to verify your identity before processing certain requests.
Complaints
If you have a complaint about how we process your personal information, please contact us using the information below.
Depending on where you live, you may also have the right to contact your applicable data protection authority or other regulatory body.
International Users
Your personal information may be transferred, stored, and processed outside the country in which you live.
Your information may be processed by our employees, service providers, and business partners located in other countries.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any applicable privacy rights, please contact us:
Company Name: HJJ Holding LLC (Zevalove)
Brand Name: Zevalove
📧 Email: support@zevalove.com
🏢 Address: 30 N Gould St STE R, Sheridan, WY 82801, United States
For purposes of applicable data protection laws, and unless otherwise stated, HJJ Holding LLC (Zevalove) is the data controller of your personal information.